How does Vanderbilt Health OnCall Work
A Vanderbilt Provider Comes to You
To schedule an OnCall appointment:
- Use the online form
- Download the Vanderbilt Health OnCall app from the Apple App Store or Google Play.
Be ready to provide the address for the visit, your phone number, credit card or insurance information, billing address and email. If you request a visit using the online form or app, be alert for a call back from (615) 241-6000 to confirm your visit.
After your visit is confirmed, your OnCall provider will arrive within two hours. (Note: Provider arrival times may be slightly longer when patient volumes are high).
To cancel a scheduled visit, use the cancel feature in the app or call (615) 241-6000. You can cancel with no fee up until your request has been accepted by a provider or within 5 minutes of making your request. After the cancellation window, you will be charged a $15 cancellation fee but not the cost of your visit.